Help & FAQ

Portunus is a self-service workspace for organizing a Spain Digital Nomad Visa preparation plan, checklist, documents, questions and a professional handoff.

Portunus is designed for people currently outside Spain who are preparing for Spain’s Digital Nomad Visa.

No. Portunus organizes applicant-provided information and planning prompts. It does not assess eligibility or provide immigration, legal or tax advice. Confirm what applies to you with an appropriate official source or immigration professional.

Ready is your own organizational status for a checklist item. It does not mean Portunus has reviewed the record or determined that it is legally sufficient.

Some preparation may be more useful nearer your intended filing month. This is organizational timing guidance, not a statement about a legal validity period or deadline.

Before you save a plan change, Portunus shows which generated items may be added, archived or restored. Matching items keep their progress, notes and linked files. Items that no longer match are kept in the archive.

Documents are stored in non-public object storage and accessed through authenticated, owner-scoped operations. Preview and download links are short-lived. No online service can promise absolute security; see the Privacy Notice for more.

Open the checklist item a document belongs to and attach it there. The Documents view gathers those item-linked files; it is not a separate upload folder.

Portunus preserves original uploaded bytes for storage and download. The service does not rewrite or convert those originals.

No. Portunus can show your preparation status and file metadata, but document applicability and sufficiency should be reviewed with your immigration professional.

It is the live on-screen summary of information you have organized, with a downloadable PDF version. Both use the same projected case data.

Yes. It is intended as an organizational summary you can share with the professional you choose. They decide whether it is useful for their review.

No. The handoff reports your information and organization; it does not determine eligibility, legal completeness or readiness to submit.

Your sign-in email is verified through a one-time code and can’t be changed from Portunus.

Open your account menu and choose Account settings to update your display name.

Open Account settings, choose Delete account and data, confirm your sign-in email, then follow the deletion confirmation link sent to that address.

Use the Contact / Feedback form to report a product problem, ask for account help or share a suggestion.